Jump to Subnavigation

Service Navigation

XETR : EMERGENCY NOTIFICATION

Release date: 16 Mar 2018

XETR : EMERGENCY NOTIFICATION

Emergency Information MIC: XETR

Please be aware that due to technical problems we are currently experiencing an issue in the Xetra market (MIC: XETR). We are investigating the failure and will keep you informed.

Information is also available on www.xetra.com.

Please do not hesitate to contact Xetra Trading Helpline at +49-69-211-11400 for any questions you may have.

Es besteht derzeit im Xetra Markt (MIC: XETR) eine Stoerung aufgrund technischer Probleme. Wir untersuchen die Stoerung und werden Sie informieren.

Informationen finden Sie auch unter www.xetra.com.

Sollten Sie Rueckfragen haben, wenden Sie sich bitte an die Xetra Trading Helpline unter der Telefonnummer +49-69-211-11400.

© Deutsche Börse Cash Market

Market Status

XETR

-

-

Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Xetra newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.


Emergency procedures


An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.