Emergency Information MIC: XETR

Release date: 01 Jul 2020

Emergency Information MIC: XETR

Ausfall Xetra T7
Aufgrund einer Stoerung, steht Xetra T7 derzeit nicht zur Verfuegung. Massnahmen zur Untersuchung und Behebung des Ausfalls sind bereits eingeleitet.
Ueber das weitere Vorgehen werden wir Sie im Newsboard sowie unter www.xetra.com informieren.
Sollten Sie Rueckfragen haben, wenden Sie sich bitte an das Functional Helpdesk unter der Telefonnummer +49-69-211-11400

Failure Xetra T7
Due to problems the Xetra T7 is not available at the moment. We are investigating the failure and have initiated recovery measures already.
We will keep you informed about further development in the Newsboard as well as on www.xetra.com.
Please do not hesitate to contact the Functional Helpdesk at +49-69-211-11400 for any questions you may have.

Market Status

XETR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Xetra newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.


Emergency procedures


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