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Emergency Information MIC: XETR

Release date: 14 Apr 2020

Emergency Information MIC: XETR

Die Stoerung im Xetra Markt (MIC: XETR) ist behoben. Non-Persistent Orders und/oder Quotes wurden geloescht.
Informationen finden Sie auch unter www.xetra.com.
Sollten Sie Rueckfragen haben, wenden Sie sich bitte an die Xetra Trading Helpline unter der Telefonnummer +49-69-211-11400.

The technical problem in the Xetra market (MIC: XETR) is resolved.
Non-persistent Orders and/or Quotes were deleted.
Information is also available on www.xetra.com.
Please do not hesitate to contact Xetra Trading Helpline at +49-69-211-11400 for any questions you may have.

© Deutsche Börse Cash Market

Market Status

XETR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Xetra newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.


Emergency procedures


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