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EMERGENCY INFORMATION: UPDATE

Release date: 29 Oct 2018

EMERGENCY INFORMATION: UPDATE

Im Rahmen der Behebung der technischen Stoerung wird das Handelssystem Xetra fuer den Markt Boerse Frankfurt (MIC: XFRA) neu gestartet. Das Prozedere wird voraussichtlich eine Stunde dauern. Wir werden Sie ueber das weitere Vorgehen informieren.
Der Markt Xetra (MIC: XETR) ist von der Stoerung nicht betroffen.
Sollten Sie Rueckfragen haben, wenden Sie sich bitte an das Functional Helpdesk unter der Telefonnummer +49-69-211-11050

As part of problem resolution, trading system Xetra for the market Boerse Frankfurt (MIC: XFRA) will be restarted. This procedure is expected to last around an hour.
We will keep you informed about further developments.
Trading on the Xetra market (MIC: XETR) is not affected.
Please do not hesitate to contact the Functional Helpdesk at +49-69-211-11050 for any questions you may have.

© Deutsche Börse Cash Market

Market Status

XETR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Xetra newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.


Emergency procedures


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