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EMERGENCY INFORMATION MIC: XFRA

Release date: 17 Sep 2018

EMERGENCY INFORMATION MIC: XFRA

Stoerung

Es besteht derzeit im Boerse Frankfurt Markt (MIC: XFRA) eine Stoerung. Massnahmen zur Untersuchung und Behebung der Stoerung sind bereits eingeleitet. Wir werden Sie ueber das weitere Vorgehen informieren.
Informationen finden Sie im Newsboard sowie unter www.xetra.com und www.boerse-frankfurt.de/xetra-newsboard.
Sollten Sie Rueckfragen haben, wenden Sie sich bitte an das Functional Helpdesk unter der Telefonnummer +49-69-211-1050
Technical problem
Please be aware that we are currently experiencing a technical problem in the Boerse Frankfurt market (MIC: XFRA). We are investigating it and have initiated recovery measures already. We will keep you informed about the further development.
Information is available in the Newsboard as well as on www.xetra.com and www.boerse-frankfurt.de/xetra-newsboard.
Please do not hesitate to contact the Functional Helpdesk at +49-69-211-11050 for any questions you may have.

© Deutsche Börse Cash Market

Market Status

XETR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Xetra newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.


Emergency procedures


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